How Can Providers Optimize Preparations for Parity?

In order to maximize the opportunities associated with the Mental Health Parity and Addiction Equity Act (MHPAEA or “Parity”) in the commercial/private health insurance sectors, particularly among ERISA group plans, substance use disorder treatment providers (among others) are encouraged to conduct some serious business and strategic planning in the coming [...]

Taking Care of Business: Why Context and Need are at the Heart of Business Process Design

Nowhere is the answer to the business question “Why?” more striking and evident than in healthcare. When people begin to think in terms of “Why do we do this?” and “Why do it that way?”, the answers inherently gush with reasons that make you sit up and take note. And nowhere have we paid witness [...]

It's Time for Strategic Process Management in the Behavioral Healthcare Field

I am coming off several weeks’ having to reassure clients that they are doing well and that – so long as they stick to their knitting – they’ll be ok a year from now. I have others who have required some serious, adult discussions. They lack a cohesive strategic plan, therefore, they lack in the [...]

Rethinking Business Models and Models of Care

I recently attended two conferences. First was the National Council for Community Behavioral Healthcare in Texas and second was the National Information Management Conference and Expo (sponsored by CIMH) in California. Both conferences leveraged what is happening in terms of healthcare reform and parity to focus on one very important agenda: the urgent need to [...]