Our teams of consultants and researchers have designed practical, experience-based presentations, workshops and briefings on a wide range of critical topics of interest to behavioral health care providers and their organizations. Some of those most in demand at national and state association conferences include:
Dealing with Health Care Reform
Reform School for Behavioral Health Care Organizations
- Health reform alignment, regulatory compliance and accountable care
- Policy governance in the time of health reform
- Impact of parity, equity and health care reforms on behavioral health care providers
- Roles and rules for Accountable Care and Coordinated Care Organizations (ACO & CCO) as behavioral health care providers
- Developing a comprehensive compliance program
- Training and education programs for staff awareness
- Developing effective communication channels and enforcement of standards
- Internal audits and other evaluation processes for monitoring compliance
- Procedures for corrective action
Global Reimbursement and Revenue Management
The Business of Behavioral Health Care
- Strategies for maximizing reimbursements and other revenues
- Costing services and operational finances in a diversified portfolio
- Developing billing and revenue management capacity
- Essentials of Medicaid and third party billing
- Patient registration, eligibility verification, benefit authorization
- Charting, service capture and coding, billing and claiming processes
- Parity and equity in health plan benefit design
- The “Cost Curve,” value-based purchasing, and pay-for-performance
- The future of subsidies, grants, Medicaid, and the safety net
- Blending and braiding financing and systems of care
Quality Assurance and Clinical Excellence
Delivering on Your Promise
- Organized systems of care: ACO, CCO, Medical Home and Health Home models
- MH/SUD and Primary Care Integration
- Multiple Chronic Conditions (MCC)
- Building and aligning managed care competencies to address market needs
- Finding partners who share core beliefs and complimentary competencies
- Staffing requirements, training, retention and recruitment
- Managed care policies
- Screening, Assessment, Diagnosis and Treatment Plans
- Clinical documentation and measurable, reportable progress
- Outcomes and quality (value) assurance
IT Infrastructure, Data Management and EHR Implementation
The Value of Data
- Health IT basics: hardware, software, and networking
- Technology, IT strategic planning, and implementation planning
- Consortium approaches to procuring EHR
- Budgeting for technology (total cost of ownership)
- How and when to use technology consultants
- Finding and evaluating reliable vendors
- Health Information Exchange: the “Big Picture”
- Value-able data: Improving performance, outcomes and satisfaction
- Quality, performance and data management: data warehousing, analytical tools, and reporting
Marketing Behavioral Health Care: The New Reality
Thriving in the Newly Competitive Marketplace
- Building a viable brand and business model
- Understanding market segments, market drivers and the competitive environment
- Understanding the new business environment for residential treatment providers
- Owning your niche: designing and delivering the services your community needs most
- Market re-positioning and branding for specific market niches
- Internal marketing and building brand delivery competencies
- Building supportive constituencies, internally and externally
- Fundraising and development
Innovation and Product Development
Answering and Anticipating Market Needs
- Market and product research
- Identifying and leveraging core competencies
- Product development
- Tactical planning, accountability, timelines and resource utilization
- Partnerships and alliances
- Marketing: packaging, pricing, promotion, and branding
- Product and service line launch strategies
Interested in a Training Topic?
Contact us for more information at 1-888-898-3280, ext. 802
For more details or to discuss a presentation or workshop on any of these or related topics, please contact Patrick Gauthier by telephone or email: PGauthier@ahpnet.com.

