Training and Technical Assistance that Matters

Our teams of consultants and researchers have designed practical, experience-based presentations, workshops and briefings on a wide range of critical topics of interest to behavioral health care providers and their organizations. Some of those most in demand at national and state association conferences include:

Dealing with Health Care Reform

Reform School for Behavioral Health Care Organizations

  • Health reform alignment, regulatory compliance and accountable care
  • Policy governance in the time of health reform
  • Impact of parity, equity and health care reforms on behavioral health care providers
  • Roles and rules for Accountable Care and Coordinated Care Organizations (ACO & CCO) as behavioral health care providers
  • Developing a comprehensive compliance program
  • Training and education programs for staff awareness
  • Developing effective communication channels and enforcement of standards
  • Internal audits and other evaluation processes for monitoring compliance
  • Procedures for corrective action

 

Global Reimbursement and Revenue Management

The Business of Behavioral Health Care

  • Strategies for maximizing reimbursements and other revenues
  • Costing services and operational finances in a diversified portfolio
  • Developing billing and revenue management capacity
  • Essentials of Medicaid and third party billing
  • Patient registration, eligibility verification, benefit authorization
  • Charting, service capture and coding, billing and claiming processes
  • Parity and equity in health plan benefit design
  • The “Cost Curve,” value-based purchasing, and pay-for-performance
  • The future of subsidies, grants, Medicaid, and the safety net
  • Blending and braiding financing and systems of care

 

Quality Assurance and Clinical Excellence

Delivering on Your Promise

  • Organized systems of care: ACO, CCO, Medical Home and Health Home models
  • MH/SUD and Primary Care Integration
  • Multiple Chronic Conditions (MCC)
  • Building and aligning managed care competencies to address market needs
  • Finding partners who share core beliefs and complimentary competencies
  • Staffing requirements, training, retention and recruitment
  • Managed care policies
  • Screening, Assessment, Diagnosis and Treatment Plans
  • Clinical documentation and measurable, reportable progress
  • Outcomes and quality (value) assurance

 

IT Infrastructure, Data Management and EHR Implementation

The Value of Data

  • Health IT basics: hardware, software, and networking
  • Technology, IT strategic planning, and implementation planning
  • Consortium approaches to procuring EHR
  • Budgeting for technology (total cost of ownership)
  • How and when to use technology consultants
  • Finding and evaluating reliable vendors
  • Health Information Exchange: the “Big Picture”
  • Value-able data: Improving performance, outcomes and satisfaction
  • Quality, performance and data management: data warehousing, analytical tools, and reporting

 

Marketing Behavioral Health Care: The New Reality

Thriving in the Newly Competitive Marketplace

  • Building a viable brand and business model
  • Understanding market segments, market drivers and the competitive environment
  • Understanding the new business environment for residential treatment providers
  • Owning your niche: designing and delivering the services your community needs most
  • Market re-positioning and branding for specific market niches
  • Internal marketing and building brand delivery competencies
  • Building supportive constituencies, internally and externally
  • Fundraising and development

Innovation and Product Development

Answering and Anticipating Market Needs

  • Market and product research
  • Identifying and leveraging core competencies
  • Product development
  • Tactical planning, accountability, timelines and resource utilization
  • Partnerships and alliances
  • Marketing: packaging, pricing, promotion, and branding
  • Product and service line launch strategies

Interested in a Training Topic?

Contact us for more information at 1-888-898-3280, ext. 802

For more details or to discuss a presentation or workshop on any of these or related topics, please contact Patrick Gauthier by telephone or email: PGauthier@ahpnet.com.